Need an appointment sooner? While your primary care provider or specialist are the anchor of your care team, their advanced practice providers and physician partners are available to provide care when you need it.
My goal is to create a welcoming environment for everyone to feel comfortable discussing their concerns. I hope to work together to create long term solutions and improve your quality of life.
American Board of Obstetrics & Gynecology
English
Spanish
American College of Obstetrics and Gynecology
Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.
Cynthia is very friendly and felt very comfortable with her
First time meeting the doctor and overall, she was good.
Dr Magsam is affirming and kind. I appreciate feeling listened to.
The building was newer. The parking lot was difficult and small. I was disoriented about where to check in when I reached the correct area. The receptionist did little to ask me if I needed to be checked in. She was busy looking at her computer. I thought she was unfriendly and curt. I am not sure why receptionists are like this, no one else was waiting in line. Just switch it to a kiosk. There is also VERY little room for privacy when you place the check-in desk 4 feet in front of the waiting room chairs. You should just remove these seats, so that others are not part of your check-in process, hearing all of your sensitive information. The nurse was exceptional. Super friendly, concerned for my well being. She asked a lot of questions, but engaged in conversation. She acted like a person and not a robot. She was my favorite part of the whole experience. Some repairs need to be done in the exam rooms such as repairing the wall and painting where the garbage can metal lid is hitting the wall. The rooms already need paint touch up and they should never look this way with DULY Maintenance. Please check these rooms and perform the needed updates to keep them looking at a high standard. The wait time in the room was longer than expected. I realize it will be super difficult to replace the doctor I've seen and loved for 24 years (DR. CHANG). You should never have lost her to Northwestern and if she was taking client's I'd hop over there in a heartbeat. This Dr. Was nice and knowledgeable. I was disappointed to not be allowed to do my pap smear. I would rather just do one every year to be safe. I don't feel I was given that choice. She was concerned for my well being and did ask me many questions.
I never feel rushed when talking with any of the Duly nurses and doctors.They take the time to fully discuss, and even tho' I might have some dumb questions, they always patiently listen and explain.
The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.
Patients Seen: Ages 12+
Practices In: Wheaton, Batavia
Need an appointment sooner? While your primary care provider or specialist are the anchor of your care team, their advanced practice providers and physician partners are available to provide care when you need it.
