Patient Experience

At Duly Health and Care, we are deeply com­mit­ted to going beyond the expect­ed to deliv­er an extra­or­di­nary health and care expe­ri­ence for you. We want to know not only when we get it right, but what we can do to make it better.

That’s why we have asked a lead­ing health­care sur­vey com­pa­ny to gath­er your feedback. 

After your vis­it with us, you may receive an email or a let­ter in the mail from Press Ganey ask­ing you to com­plete a sur­vey. By shar­ing your thoughts about your expe­ri­ence, you can help us rec­og­nize team mem­bers for a job well done or help us improve if we’ve fall­en short of your expectations.

If you’d like to voice a con­cern with your expe­ri­ence or pay our team mem­bers a com­pli­ment, please reach out to our Patient Expe­ri­ence depart­ment. You can reach us by phone at 1−630−456−7484, or by email at patientexperience@​dulyhealthandcare.com.