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Care Team

Need an appointment sooner? While your primary care provider or specialist are the anchor of your care team, their advanced practice providers and physician partners are available to provide care when you need it.

Locations

Plainfield

24020 W. Riverwalk Ct.Suite 102Plainfield, Illinois 60544
815-676-2575

About Malcolm Bernard Franklin, MD

Philosophy of Care

To provide compassionate care.

Board Certifications

Internal Medicine

Languages

English

Clinical Interests

Cholesterol, hypertension and adult diabetes

Memberships

American College of Physicians

Education
Schools
Boston University School of MedicineGraduation Date: 2000Degree: MD
Residency
Naval Medical Center PortsmouthResident in Internal Medicine
Internships
Naval Medical Center Portsmouth

Ratings and Comments

Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.

Dr. Franklin seemed very rushed. Did not tell us about blood work to be drawn. I read it on the after visit summary. Left the room when staff member knocked and never came back. Most of my questions were answered by the nurse Anna who very informative and helpful. Received more satisfaction from nurse than physician.

3

Apr 2, 2026

So thankful for Dr. Franklin and the time he spent answering my questions and speaking into my situations at hand with both understanding and knowledge. Felt like a teamwork situation and an ally. Love his demeanor and attentiveness.

5

Mar 31, 2026

Good experience

5

Mar 23, 2026

Dr. Franklin is a wonderful physician.

5

Mar 23, 2026

Dr. Franklin is a wonderful doctor. He is kind and caring with a happy demeanor.

5

Mar 22, 2026

Patient Satisfaction Rating

5

994 Reviews

The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

Contact Us
Need Help?
Corporate Mailing Address1100 W 31st Street
Downers Grove, Illinois 60515
Main Line - (630) 469 9200Billing Customer Service - (866) 734 7680
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