How to sign-up for MyChart
Registering for a new MyChart account can be completed in a few easy steps.
Please note, if you are brand new to Duly Health and Care and have not seen one of our providers or do not have an upcoming appointment scheduled, you will need to call us at 1-630-469-9200 to create your medical record prior to setting up a MyChart account.
Step 1: Request an Activation Code
We need some information from you to match or create your patient record with a new MyChart account. Complete this form to receive an activation code that will allow you to set up your account.
Your activation code will be emailed to you within 72 hours of the completion of your form. Your activation code email will come from firstname.lastname@example.org.
If you have already scheduled an upcoming appointment, your confirmation email will contain a link to activate your MyChart account and you can skip this step.
NOTE: Activation codes can only be requested online for patients 18 years of age or older. For minors or to receive access to another adult's MyChart account, please complete the Proxy Access forms here.
Step 2: Complete Registration
Once you have received your authorization code, complete your account set up here or at the link provided in your authorization code email. You will be asked to:
- Choose a username and password
- Confirm your email address and opt-in for text message notifications
- Accept the MyChart Terms and Conditions
Step 3: Log In!
You now have access to your online medical records as well as the ability schedule appointment, message your providers and complete video visits.
For any questions on MyChart, please contact the MyChart Help Desk at 1−855−269−2427.