ZERO and Duly Health and Care Partner to Expand Zero-Cost Access to Care Across the Chicago Area

Part­ner­ship brings more than 100 Duly loca­tions and a full range of ambu­la­to­ry spe­cial­ty and sur­gi­cal care in-net­work for ZERO mem­bers, at no out-of-pock­et cost.

October 06, 2026

Chica­go, IL - ZERO announced a new part­ner­ship with Duly Health and Care, bring­ing Duly’s mul­ti­spe­cial­ty ambu­la­to­ry net­work in-net­work for ZERO mem­bers. Under the agree­ment, ZERO mem­bers can access a broad range of Duly ser­vices, includ­ing advanced imag­ing (MRI, CT, ultra­sound, and X‑ray), ortho­pe­dics and mus­cu­loskele­tal surgery, spine care, ENT, gyne­col­o­gy, urol­o­gy, gas­troen­terol­o­gy, breast health, pain man­age­ment, eye care, and car­dio­vas­cu­lar care, with no out-of-pock­et cost.

The part­ner­ship advances ZERO’s mis­sion to remove bar­ri­ers to care. By con­tract­ing direct­ly with Duly, ZERO gives mem­bers access to high-qual­i­ty care with­out the cost, paper­work, and delays that keep peo­ple from seek­ing treatment.

For ZERO’s mem­bers, and espe­cial­ly the many who live and work in the greater Chica­go area, the part­ner­ship means high-qual­i­ty care close to home, coor­di­nat­ed by a ZERO Per­son­al Health Assis­tant who helps them find the right loca­tion and get scheduled.

“Part­ner­ing with a high-qual­i­ty, well-estab­lished local orga­ni­za­tion like Duly Health and Care, with the capac­i­ty to deliv­er such a broad range of ser­vices, is a win for every­one involved: the employ­ers who trust ZERO with their ben­e­fits, the employ­ees and fam­i­ly mem­bers they cov­er, and the Duly providers deliv­er­ing that care. This is the kind of part­ner­ship that makes ZERO stronger for every stake­hold­er we serve.” 

- Robyn Leone, Chief Expe­ri­ence Offi­cer, ZERO

“Health­care works best when patients can access excep­tion­al care close to home, with­out unnec­es­sary cost or com­plex­i­ty. Our part­ner­ship with ZERO gives more peo­ple direct access to Duly’s physi­cian-led, mul­ti­spe­cial­ty care mod­el while cre­at­ing greater val­ue for the employ­ers who sup­port their care. We share a com­mit­ment to mak­ing health­care more acces­si­ble, afford­able, and eas­i­er to nav­i­gate, and we are pleased to bring that com­mit­ment to ZERO mem­bers across Chicagoland.” 

- Paul Mer­rick, MD, Chief Physi­cian Exec­u­tive, Duly Health and Care

About ZERO

ZERO is a direct-con­tract­ing health­care net­work that part­ners with self-fund­ed employ­ers to give mem­bers access to high-qual­i­ty care at zero out-of-pock­et cost. ZERO con­tracts direct­ly with doc­tors, hos­pi­tals, and spe­cial­ty groups and coor­di­nates care through Per­son­al Health Assis­tants, so mem­bers always have a real per­son to help. 

About Duly Health and Care

The Duly Health and Care brand con­sists of some of the largest inde­pen­dent, mul­ti-spe­cial­ty, physi­cian-direct­ed med­ical groups in the nation, with more than 1,000 pri­ma­ry care and spe­cial­ty care providers and over 6,000 team mem­bers across more than 150 loca­tions in the Mid­west. The Duly Health and Care brand includes three med­ical groups — DuPage Med­ical Group Ltd., Quin­cy Med­ical Group, and The South Bend Clin­ic LLC. Duly is deeply com­mit­ted to car­ing for patients in tra­di­tion­al and val­ue-based care arrange­ments, ensur­ing a focus on qual­i­ty, effi­cien­cy, and enhanced patient expe­ri­ences through­out the Midwest.

DuPage Med­ical Group, Ltd. dba Duly Health and Care of North­ern Illi­nois (“Duly”) is Duly’s Chicagoland med­ical group.