Shoulder Pain and Injury Care


Shoul­der pain can come from the rota­tor cuff, arthri­tis, insta­bil­i­ty, or an injury. Most shoul­der prob­lems improve with phys­i­cal ther­a­py, activ­i­ty changes, or injec­tions, and some need surgery. An ortho­pe­dic spe­cial­ist can pin­point the cause of shoul­der pain, weak­ness, or stiff­ness and guide treat­ment from the first vis­it through full recovery.

At Duly, your shoul­der care is sup­port­ed by spe­cial­ized doc­tors or advanced prac­tice providers (APPs) across sports med­i­cine, joint replace­ment, and upper extrem­i­ty surgery. You get advanced imag­ing, a full range of treat­ments, and surgery options that fit your life, from arthro­scop­ic rota­tor cuff repair to reverse total shoul­der replace­ment, often as same-day out­pa­tient pro­ce­dures at our award-win­ning surgery centers.

Find a specialist

On this page

Do I need to see a doc­tor for pain?

See a doc­tor if shoul­der pain lasts more than a few days, keeps com­ing back, or wakes you at night. Shoul­der pain can start sud­den­ly with an injury or build slow­ly from wear on the rota­tor cuff, arthri­tis, or over­head activity.

Symp­toms to watch

  • Pain that does not improve with rest, ice, or over-the-counter medicine
  • Pain at night, espe­cial­ly lying on the sore shoulder
  • Pain or weak­ness reach­ing over­head or behind your back
  • Trou­ble lift­ing every­day things, like a gal­lon of milk or a bag
  • Click­ing, pop­ping, or catch­ing when you move your arm
  • A shoul­der that slips, feels loose, or has dis­lo­cat­ed before
  • Stiff­ness that keeps get­ting worse, month after month

Com­mon causes

  • Rota­tor cuff wear and tears, which become more com­mon with age
  • Arthri­tis in the shoul­der joint that builds over time
  • Insta­bil­i­ty and dis­lo­ca­tions, often from sports
  • Overuse from over­head work, lift­ing, or throwing
  • Frozen shoul­der, where the joint slow­ly stiffens

A note on emer­gen­cies: if your shoul­der looks deformed after an injury or you can­not move your arm, go to the near­est emer­gency room or call 911. Sud­den shoul­der or arm pain with chest pres­sure, short­ness of breath, or sweat­ing can be a sign of a heart attack; call 911 right away. For urgent injuries that are not emer­gen­cies, our imme­di­ate care cen­ters can often see you the same day.

Find imme­di­ate care near you

What does my care jour­ney look like?

Shoul­der care at Duly fol­lows a clear path, and every step is tai­lored to you. Here is what to expect from your first appoint­ment through recovery.

01 Sched­ule an appoint­mentSched­ule online or by phone. Many patients are seen with­in days.
02 Meet with a shoul­der spe­cial­istStart with an Ortho­pe­dic shoul­der spe­cial­ist for eval­u­a­tion and treat­ment of shoul­der conditions. 
03 Imag­ing, if need­edX‑ray helps con­firm the cause, and some con­di­tions call for an MRI to see the rota­tor cuff and labrum. Many of our loca­tions offer imag­ing on site.
04 Review your treat­ment planYour spe­cial­ist walks you through your options, and you decide on next steps together.
05 Start treat­mentTreat­ment may include phys­i­cal ther­a­py and image-guid­ed injec­tions when appro­pri­ate. If surgery becomes the best treat­ment option, your Ortho­pe­dic Shoul­der Spe­cial­ist can pro­vide com­pre­hen­sive sur­gi­cal care.
06 Surgery, when appro­pri­ateIf surgery is the best option, our sur­geons use arthro­scop­ic and min­i­mal­ly inva­sive tech­niques when­ev­er pos­si­ble, often as same-day out­pa­tient procedures.
07 Recov­ery and reha­bil­i­ta­tionOur phys­i­cal ther­a­pists guide your recov­ery with exer­cis­es that restore motion first, then rebuild strength.
08 Return to the activ­i­ties you loveThe goal is not just less pain. It is get­ting back to what moves you.

What con­di­tions do you treat?

We treat the full range of shoul­der con­di­tions, from rota­tor cuff tears and arthri­tis to insta­bil­i­ty and frac­tures. Here are the most com­mon, grouped by how they usu­al­ly show up.

Rota­tor cuff problems

  • Rota­tor cuff tears
  • Rota­tor cuff tendinitis
  • Shoul­der impingement
  • Shoul­der bursitis

Arthri­tis and stiffness

  • Shoul­der osteoarthritis
  • Frozen shoul­der (adhe­sive capsulitis)
  • Rheuma­toid arthri­tis of the shoulder

Insta­bil­i­ty and sports injuries

  • Shoul­der dis­lo­ca­tions and instability
  • Labral tears, includ­ing SLAP and Bankart injuries
  • AC joint injuries (sep­a­rat­ed shoulder)
  • Biceps ten­don problems

Frac­tures and injuries

  • Shoul­der (prox­i­mal humerus) fractures
  • Col­lar­bone (clav­i­cle) fractures
  • Shoul­der sprains and strains

What are the treat­ment options for pain?

Most peo­ple feel bet­ter with­out surgery. When surgery makes sense, we offer advanced options, from arthro­scop­ic repair to reverse total shoul­der replace­ment, often done the same day.

Non-sur­gi­cal

  • Phys­i­cal ther­a­py and strengthening
  • Activ­i­ty modification
  • Anti-inflam­ma­to­ry medication
  • Cor­ti­sone injections
  • Platelet-rich plas­ma (PRP) injections

Sur­gi­cal

  • Shoul­der arthroscopy
  • Rota­tor cuff repair
  • Bankart repair and shoul­der insta­bil­i­ty surgery
  • Sub­acro­mi­al decompression
  • Ten­don repair and reconstruction
  • Shoul­der frac­ture surgery
  • Total shoul­der replacement
  • Reverse total shoul­der replacement

Why choose Duly for care?

Because exper­tise and access mat­ter. Our shoul­der care is built around get­ting you back to work, sports, and every­day reach­ing, close to home.

Expert surgery, with­out the hos­pi­tal price Because many of our pro­ce­dures hap­pen at an ambu­la­to­ry surgery cen­ter instead of a hos­pi­tal, the same surgery typ­i­cal­ly costs 20 to 40% less, which often means low­er out-of-pock­et costs for you.
Every kind of shoul­der replace­ment We per­form both anatom­ic and reverse total shoul­der replace­ment, matched to the con­di­tion of your rota­tor cuff and your goals, often as same-day out­pa­tient surgery.

Award-win­ning sur­gi­cal care Our surgery cen­ters in West­mont and Lom­bard were named among the Best Ambu­la­to­ry Surgery Cen­ters for Ortho­pe­dics & Spine by U.S. News & World Report in 2026. Learn more about our ASCs


Care for every stage is under one roof: sports med­i­cine, joint replace­ment, upper extrem­i­ty surgery, imag­ing, and phys­i­cal ther­a­py, coor­di­nat­ed by one team across the Chica­go suburbs.

Find a specialist

Who will treat my shoulder?

You’ll start by see­ing an ortho­pe­dic spe­cial­ist who address­es shoul­der con­cerns. Depend­ing on your con­di­tion, you may see a sports med­i­cine provider, joint replace­ment sur­geon, ortho sur­geon, pain man­age­ment provider, or a phys­i­cal ther­a­pist, and they work togeth­er on your care plan.

View our shoul­der care providers 

Where can I get shoul­der care?

We offer shoul­der care across the Chica­go sub­urbs, with on-site imag­ing and phys­i­cal ther­a­py at many loca­tions and out­pa­tient surgery at our Ambu­la­to­ry Sur­gi­cal Cen­ters.

Find a location

Fre­quent­ly asked ques­tions about shoul­der care

Why does my shoul­der hurt at night?

Night pain, espe­cial­ly lying on the sore side, is one of the most com­mon signs of a rota­tor cuff prob­lem, like ten­dini­tis, bur­si­tis, or a tear. Lying down puts pres­sure on the irri­tat­ed ten­dons and there are few­er dis­trac­tions from the ache. If shoul­der pain is wak­ing you reg­u­lar­ly, it is worth an exam.

Do rota­tor cuff tears heal on their own?

Par­tial tears and rota­tor cuff ten­dini­tis often improve with phys­i­cal ther­a­py, activ­i­ty changes, and injec­tions. A full-thick­ness tear does not recon­nect on its own, but not every full tear needs surgery. Many peo­ple regain strength and com­fort with ther­a­py, while oth­ers, espe­cial­ly with larg­er tears or high­er demands on the shoul­der, do best with repair. A spe­cial­ist can tell you which group you are in.

What is frozen shoul­der and how long does it last?

Frozen shoul­der, or adhe­sive cap­suli­tis, is when the cap­sule around the shoul­der joint tight­ens, caus­ing pain and then deep stiff­ness. It moves through stages and can last months to a cou­ple of years if untreat­ed. Phys­i­cal ther­a­py, injec­tions, and time help most peo­ple recov­er faster, so ear­li­er care usu­al­ly means a short­er course.

Will I need shoul­der surgery?

Most shoul­der pain does not need surgery. Many peo­ple feel bet­ter with phys­i­cal ther­a­py, activ­i­ty changes, med­ica­tion, or injec­tions. Surgery is usu­al­ly con­sid­ered when a tear keeps caus­ing pain or weak­ness, the shoul­der keeps dis­lo­cat­ing, arthri­tis is advanced, or non-sur­gi­cal care has not worked. A spe­cial­ist can tell you where your shoul­der stands after an exam and imaging.

Ready to reach over­head with­out think­ing twice? 

Whether it is a shoul­der that aches at night, keeps slip­ping, or will not loosen up, our shoul­der care team will help you move freely again.

Find a shoul­der specialist

Shoulder Pain and Injury Care Care Team